National Health Insurance Administration Ministy of Health and Welfare-What If the NHI Card Is Damaged or Lost, or the Holder Wants to Change His / Her Name or Photo?

What If the NHI Card Is Damaged or Lost, or the Holder Wants to Change His / Her Name or Photo?

1.On-site Application and Claim
To apply for a new NHI card, you can go to any NHIA regional division with your ID (original), one 2x2 photograph, and handling fee (NT$200). If you appoint a representative to apply for an NHI card on-site, that person should present their ID and your ID to NHIA staff for verification.

2.Post Office Collection
Please fill out the "NHI Card Claim Application Form", paste one 2x2 photograph on the front of the form, and paste a photocopy of the ID on the back of the form. Pass the form along with a handling fee of NT$200 to the post office clerk. You will receive your new NHI card after about seven working days. Please claim the "NHI Card Claim Application Form" at the post office or download it from the National Health Insurance Administration website. Opening hours and locations of post offices nationwide are available on the Chunghwa Post Co., Ltd. website: http://www.post.gov.tw

2.Post Office Collection

Please fill out the "NHI Card Claim Application Form", paste one 2x2 photograph on the front of the form, and paste a photocopy of the ID on the back of the form. Pass the form along with a handling fee of NT$200 to the post office clerk. You will receive your new NHI card after about seven working days. Please claim the "NHI Card Claim Application Form" at the post office or download it from the National Health Insurance Administration website. Opening hours and locations of post offices nationwide are available on the Chunghwa Post Co., Ltd. website: http://www.post.gov.tw

3.Internet Applications
For Internet applicants (limited to applications for reissuing NHI cards due to damage, loss, or photograph replacement), please apply for the NHI card via one of the application platforms below:

Application Platform	Multi-network coverage credential platform	Personal NHI information network services	E. Sun Bank website	NHI Mobile Access APP
Application Platform URL	Multi-network coverage credential platform https://eservice.nhi.gov.tw/nhiweb1/system/login.aspx	Personal NHI information network services https://eservice. nhi.gov.tw/ Personal1/System/Login.aspx	E. Sun Bank website https://netbank.esunbank.com.tw/nhi/	NHI Mobile Access APP Download from App Store or Google Play
Application Platform Method of use	Multi-network coverage credential platform Insurance registration unit certification along with citizen digital certificate or NHI card of assigned person	Personal NHI information network services Citizen digital certificate or NHI card	E. Sun Bank website E. Sun Bank chip ATM card	NHI Mobile Access APP Citizen digital certificate or NHI card already registered and bundled with a mobile device
Application Platform Applicants	Multi-network coverage credential platform All insured persons registered by the insurance registration unit	Personal NHI information network services Citizen digital certificate or NHI card holder and family members	E. Sun Bank website Chip ATM card holder	NHI Mobile Access APP Holder of the registered NHI card and his or her dependents

4.Application through Household Registration Office
If you lose your ID card or want to change basic information (ID number, name, or date of birth), you can visit any household registration office nationwide to file an application for a new ID card and a new NHI card. People may also file an application for a NHI card when applying for a new national ID card at the Household Registration Office. Once the service is paid for, your new NHI card should arrive within seven working days. For people under the age of 14 who have not received their national ID card but wish to change the basic data on their NHI card, they are only allowed to apply for an NHI card without a photograph.

4.Application through Household Registration Office

If you lose your ID card or want to change basic information (ID number, name, or date of birth), you can visit any household registration office nationwide to file an application for a new ID card and a new NHI card.

People may also file an application for a NHI card when applying for a new national ID card at the Household Registration Office. Once the service is paid for, your new NHI card should arrive within seven working days. For people under the age of 14 who have not received their national ID card but wish to change the basic data on their NHI card, they are only allowed to apply for an NHI card without a photograph.

5.Application through Township (Town/City/District) Office
For a lost or damaged NHI card, people may apply for a new card at a nearby district office. Applicants may file applications by presenting their original ID and a CD containing a photo at the town (township, city, district) office. Once the service is paid for, your new card should arrive within about seven working days. If you have a representative apply for an NHI card on-site, that person should present their ID and your ID to NHIA staff for verification.

5.Application through Township (Town/City/District) Office

For a lost or damaged NHI card, people may apply for a new card at a nearby district office. Applicants may file applications by presenting their original ID and a CD containing a photo at the town (township, city, district) office. Once the service is paid for, your new card should arrive within about seven working days. If you have a representative apply for an NHI card on-site, that person should present their ID and your ID to NHIA staff for verification.

National Health Insurance Administration Ministy of Health and Welfare

What If the NHI Card Is Damaged or Lost, or the Holder Wants to Change His / Her Name or Photo?

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