National Health Insurance Administration Ministry of Health and Welfare

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What If the NHI Card Is Damaged or Lost, or the Holder Wants to Change His / Her Name or Photo?

 
1.On-site Application and Claim
To apply for a new NHI card, you can go to any NHIA regional division with your ID (original), one 2x2 photograph, and handling fee (NT$200). If you appoint a representative to apply for an NHI card on-site, that person should present their ID and your ID to NHIA staff for verification.
2.Post Office Collection
Please fill out the "NHI Card Claim Application Form", paste one 2x2 photograph on the front of the form, and paste a photocopy of the ID on the back of the form. Pass the form along with a handling fee of NT$200 to the post office clerk. You will receive your new NHI card after about seven working days. Please claim the "NHI Card Claim Application Form" at the post office or download it from the National Health Insurance Administration website. Opening hours and locations of post offices nationwide are available on the Chunghwa Post Co., Ltd. website: http://www.post.gov.tw
3.Internet Applications
For Internet applicants (limited to applications for reissuing NHI cards due to damage, loss, or photograph replacement), please apply for the NHI card via one of the application platforms below:
Application Platform Multi-network coverage credential platform Personal NHI information network services E. Sun Bank website NHI Mobile Access APP
Application Platform

URL

 Multi-network coverage credential platform

https://eservice.nhi.gov.tw/nhiweb1/system/login.aspx

 Personal NHI information network services

https://eservice. nhi.gov.tw/ Personal1/System/Login.aspx

 E. Sun Bank website

https://netbank.esunbank.com.tw/nhi/

 NHI Mobile Access APP

Download from App Store or Google Play
Application Platform

Method of use

 Multi-network coverage credential platform

Insurance registration unit certification along with citizen digital certificate or NHI card of assigned person

 Personal NHI information network services

Citizen digital certificate or NHI card

 E. Sun Bank website

E. Sun Bank chip ATM card

 NHI Mobile Access APP

Citizen digital certificate or NHI card already registered and bundled with a mobile device
Application Platform

Applicants

 Multi-network coverage credential platform

All insured persons registered by the insurance registration unit

 Personal NHI information network services

Citizen digital certificate or NHI card holder and family members

 E. Sun Bank website

Chip ATM card holder

 NHI Mobile Access APP

Holder of the registered NHI card and his or her dependents
4.Application through Household Registration Office

If you lose your ID card or want to change basic information (ID number, name, or date of birth), you can visit any household registration office nationwide to file an application for a new ID card and a new NHI card.

People may also file an application for a NHI card when applying for a new national ID card at the Household Registration Office. Once the service is paid for, your new NHI card should arrive within seven working days. 
5.Application through Township (Town/City/District) Office
For a lost or damaged NHI card, people may apply for a new card at a nearby district office. Applicants need to bring their ID card, 2-inch photograph and handling fee (NT$200). Once the service is paid for, your new card should arrive within about seven working days. If you have a representative apply for an NHI card on-site, that person should present his/her ID and your ID to NHIA staff for verification.
    • Update：2019-08-06
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Last Updated:

2020-11-26

  • Health insurance consultation line :

    Tel: +886-800-030-598

    Mobile: +886-2-4128-678

  • Taipei Divisions:+886-2-2191-2006
    5F., No. 15-1, Gongyuan Rd., Zhongzheng Dist., Taipei City 100008, Taiwan, R.O.C.
  • Northern Divisions:+886-3-433-9111
    No. 525, Sec. 3, Zhongshan E. Rd., Zhongli Dist., Taoyuan City 320216, Taiwan, R.O.C.
  • Central Divisions:+886-4-2258-3988
    No. 66, Shizheng N. 1st Rd., Xitun Dist., Taichung City 407666, Taiwan, R.O.C.
  • Southern Divisions:+886-6-224-5678
    No. 96, Gongyuan Rd., West Central Dist., Tainan City 700203, Taiwan, R.O.C.
  • Kaoping Divisions:+886-7-231-5151
    No. 259, Zhongzheng 4th Rd., Qianjin Dist., Kaohsiung City 801206, Taiwan, R.O.C.
  • Eastern Divisions:+886-3-833-2111
    No. 36, Xuanyuan Rd., Hualien City, Hualien County 970206, Taiwan, R.O.C.
Headquarters

Address List Tel：

phone+886-2-2706-5866

Address：

addressNo.140, Sec.3, Hsinyi Road, Taipei 106211, Taiwan, R.O.C.

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