My Health Bank 2.0, the NHIA's personalized cloud-based service, enables patients to query their records without paperwork. The system's simple and intuitive visualized interface makes it easy for users to get a clear, accurate picture of their recent doctor visits, examinations and test results, and preventive health care information, allowing users to play a more active role in monitoring and managing their own health.
Individuals can download personal the NHI APP to access My Health Bank. This empowers users to check their medical information at any time and use it as reference information to doctors when users receive care. The NHIA expects that this service will reduce the medical information asymmetry between doctors and patients, and thereby enhance medical safety and effectiveness.
My Health Bank users has increased significantly since introduced in 2014. , the system had approximately users, and downloads had been made over million logins. Approximately 90% of users agreed that My Health Bank helped them to better understand their medical care status and facilitated monitoring of their health condition. These results indicate that the system is making a positive contribution to encouraging people to pay greater attention to their own personal healthcare.
Better Self-care with My Health Bank
My Health Bank provides an easy-to-understand graphic presentation of information alongside personal health insurance data filtering and sorting functions, this system allows users to quickly understand their recent doctor visits, diagnoses and treatments, treatment history, prescriptions, examination results and medical images. The system can also forecast users’ likelihood of developing liver cancer during the next 10 years and can assess kidney function and risk. Having access to the “My Health Bank 2.0” system is like having a personal health manager at one’s side at all times.
In the future, the NHIA will continuously improve on the diversity and range of services of My Health Bank. Health checkup institutions are also encouraged to send out-of-pocket health checkup results to the administration which can then be made available for download in My Health Bank. Users can also input their own health checkup data. The NHIA has added with the family member management function since May 7, 2019. After obtaining the consent of the elderly, one can check the My Health Bank for their elder family members to help take care of their health. For a parent having children under the age of 15 enrolling in the National Health Insurance with him/her, the system will automatically bring the children’s medical information into the parent's My Health Bank system for the parent to take care of the health of their children.
To help people manage their own My Health Bank, the NHIA also added functions such as software development kit (SDK) in March, 2019, in which users are able to authorize his/her data to be provided to services such as trusted apps, health management systems, and other public/private organizations for further value-added services. These improvements will continue to enhance My Health Bank and solidify its role as the most reliable health management service.
COVID-19 Prevention
To contain the COVID-19 pandemic, additional functions such as records of buying masks, COVID-19 testing results, COVID-19 vaccination record are added. In the future, the NHIA will continuously make improvements on operation interface, operation flow and management on diseases, helping users with better experiences.