You can apply for an NHI card through the NHI APP on your phone if your card is damaged or lost. Please go to the E-Counter of the APP to apply for a replacement instead of paying a visit to an NHIA's local office.

People enrolled in the NHI through a local township office can also use the E-Counter to cancel, suspend, resume their NHI status, to inquire the unpaid premium records, to pay the premiums, and to install their premiums. 

In addition, if you lost your card and cannot authenticate yourself on the phone, you can ask those in the same NHI account including your spouse, children, and parents to apply for an NHI card for you through the NHI APP. The new NHI card will be mailed to the designated address within 2-3 working days.