As technology helps to achieve convenience in life, digital service has become an important way to provide services. With E-counter in the NHI/ My Health Bank App developed by National Health Insurance Administration (NHIA), numerous NHI-related matters can be easily completed online; such matters are as stated below:

Making premium payments online: With E-Counter, you can apply for digital bills, which will be sent to the e-mail address that you provide. You can also make premium payments online by means of checking accounts, credit cards, or mobile payments.

Applying for a replacement NHI card: You can make an application via E-Counter on your phone instead of going for an over-the-counter service if your NHI card is lost or damaged; the new NHI card will be mailed to the address that you provide. The process is time-saving and convenient.

Applying for the proof of enrollment: More and more people are going abroad to study or work and E-Counter offers easy online application for people who needs a copy of the proof of enrollment to go abroad.

Making changes to their enrollment status for those insured through local administration offices: Those who are eligible to enroll through the local administration office as a Category 6 individual may handle matters related to their enrollment status, including enrollment, transferring, suspension, and re-enrollment via E-Counter online.

While offering convenient services to the public, protecting their personal data is of great importance to us. Numerous encryption technologies and information security measures were taken in the development of E-Counter to ensure the provision of convenient and secure NHI services for everyone.